1. Information We Collect
ScribeNovo collects personal information necessary to deliver our digital resources, agency services, and account features:
- Account Credentials: Full name, work email address, and encrypted password hashes when registering directly.
- Google OAuth SSO: Name, email address, and avatar image URL when signing in with Google.
- Inquiry Submissions: Company name, project Overview, and selected services of interest submitted via consultation forms.
- Transactions & Orders: Customer email and purchase history for digital assets (payment processing is handled directly by Stripe; we do not store full credit card details on our servers).
- Newsletter Subscriptions: Email address for newsletter delivery and blog updates.
2. How We Use Your Data
We use collected data solely for legitimate business operations:
- Authenticating users and managing account access.
- Fulfilling digital resource downloads, library access, and order receipts.
- Responding to client consultation requests and project inquiries.
- Sending transactional system emails (email verification codes, magic links, purchase confirmations).
- Delivering requested newsletter updates with simple opt-out links.
3. Cookies & Session Storage
We use httpOnly cookies for secure user authentication session management. Local storage may be utilized to persist UI preferences such as theme settings and saved bookmarks.
4. Third-Party Integrations
We integrate with trusted third-party providers strictly to support operational requirements:
- Google Identity Services: Facilitates single sign-on authentication.
- Stripe Payment Gateway: Processes card payments securely.
- Nodemailer / Gmail SMTP: Dispatches transactional email verification and receipts.
We never sell, trade, or rent personal user data to third-party advertisers.
5. Data Rights & Contact
You have the right to request access to, correction of, or permanent deletion of your account data at any time. For questions or privacy requests, please contact us at:
scribenovo@gmail.com